IUPUI

1. Be admitted to IUPUI.
   
2. Go to http://itaccounts.iu.edu
   
3. Select: Create my first IU computing accounts and passphrases.
   
4. Read the next several pages pressing Continue at the end of each page.
   
5. Type yes to agree to the terms.
   
6. Click Continue .
   
7. Fill in the requested information including university ID.
   

Note: University ID number is the 10 digit randomly assigned number provided to you when you were admitted; it is not your social security number. If you do not know your university ID number, please look in the paragraphs in the box above the place where you are asked for your university ID. On the line that says "Students - you can look up your university ID number here", click on the word here. Enter the last 4 digits of your social security number and click on submit. This will give you the ID number that you can enter on the previous page.

8. Create a passphrase FOLLOW DIRECTIONS PROVIDED.

1. Login to OneStart. (See "How do I login to OneStart" in the FAQ.)
   
2. Click on the Services tab.
   
3. Click on the Student Self Service link on the left side.
   
4. In the Services & Information area, under the title that says IU Accounts, click on the link that says Lookup my University ID Number.
   
5. Find the heading that says Demographic Information.
   

The first piece of Demographic Information says ID. Next to the word ID is your university ID number. Whenever using your 10 digit university ID number, include the zeros in front.

Login to OneStart. (See "How do I login to OneStart" in the FAQ.)

1. Click on the Services tab.
   
2. Click on the Student Self Service link on the left tab.
   
3. In the area that says Student Center, click on the link that says Go to Student Center.
   
4. Find the heading that says Academics, and click on the link below it that says Register & Drop/Add.
   
5. Select the correct term, then click on continue.
   
6. Under the Add Classes to Shopping Cart heading, click the Class Search button.
   
7. Enter the Course subject, for example ENG-W, or click [Select Subject] to search for the Subject in an alphabetical list.
8. Enter the Course number.
9. Click Search.
10. When you find the class that fits your schedule, click [Select Class].

(For a different way to find classes, see "Where can I find the class number for the class that I need to enroll in." in the FAQ.)

11. If you want to add this class to your shopping cart, click [Add to Shopping Cart].
12. Repeat the process from step 6 down until you have added all the classes you want, to your shopping cart. Classes will remain in your shopping cart through the end of the term unless used to register.
13. Select the classes in which you want to enroll and click [Validate].
14. Review the validation results for possible action, then click [Shopping Cart].
15. If you are ready to register for these classes and your enrollment appointment time has arrived, select the classes in which you want to enroll and click [Enroll].

 

The online Schedule of Classes can be found at http://registrar.iupui.edu/schedule.htm.

1. Choose a term under the heading that says Class Search by Department.
   
2. Choose a Course Subject (Department).
   
3. Choose a Course Number.
   
4. Choose a Class Number.
   

This is the class number that students will use to register for classes.

When registering you will want to add the lab first, then add the related component (lecture).

Login to OneStart. (See "How do I login to OneStart" in the FAQ.)

1. Click on the Services tab.
   
2. Click on the Student Self Service link on the left tab.
   
3. In the area that says Student Center, click on the link that says Go to Student Center.
   
4. Find the heading that says Academics, and click on the link below it that says Register & Drop/Add.
   
5. Select the correct term, then click on continue.
   
6. Under the Add Classes to Shopping Cart heading, click the Class Search button.
   
7. Enter the course subject, for example ENG-W, or click [Select Subject] to search for the Subject in an alphabetical list.
8. Enter the course number.
9. Click Search.
10. When you find the lab that fits your schedule, click [Select Class].
    Before you click [Select Class], make sure that the class number is correct.

(For a different way to find classes, see "Where can I find the class number for the class that I need to enroll in." in the FAQ.)

11. If you want to add this class to your shopping cart, click [Add to Shopping Cart].
12. Repeat the process from step 6 down until you have added all the classes you want, to your shopping cart. Classes will remain in your shopping cart through the end of the term unless used to register.
13. Select the classes in which you want to enroll and click [Validate].
14. Review the validation results for possible action, then click [Shopping Cart].
15. If you are ready to register for these classes and your enrollment appointment time has arrived, select the classes in which you want to enroll and click [Enroll].

Note: Do not enter the class number of the lecture!

(See "Where can I find the class number for the class that I need to enroll in." in the FAQ).

1. Login to OneStart. (See "How do I login to OneStart" in the FAQ.)
   
2. Click on the Services tab.
   
3. Click on the Student Self Service link on the left.
   
4. In the area that says Student Center, click on the link that says Go to Student Center.
   
5. Find the heading that says Finances.
6. Click on the link below it that says Account Inquiry.
7. If you would like to make a payment, click the [Make a Payment] link to the right.

1. Login to OneStart. (See "How do I login to OneStart" in the FAQ.)
   
2. Click on the Services tab
   
3. Click on the Student Self Service link on the left
   
4. In the area that says Student Center, click on the link that says [Go to Student Center]
   
5. Find the heading that says Academics,
   and click on the link below it that says [Class Schedule Details]
   
6. Choose a List or Weekly view of your schedule
   

List = A list of your classes.
Weekly = A calendar view of your classes.

7. Select the needed term
   

Note: If you choose to view the weekly schedule and you have a class that has a start date that is after the regular start date, you will have to adjust the date to at least the day that late start date class begins for that term or else the calendar will appear blank.

---

 

(Explanation of error codes)

Code: Department Consent Required to Enroll in Class, Add Not Processed.
Explanation: The class that you are trying to enroll in requires students to get permission from that department before you enroll.
Solution: In order to get permission to take the class, contact the department associated with the class and ask to be authorized to register for it. For a list of campus departments and phone numbers, visit http://www.iupui.edu/academic/schoolsdepts.htm.

Code: Time Scheduling Conflict for class ##A## and ##B##, not enrolled.
Explanation: The class that you are trying to enroll in is scheduled to be held at the same time and day as a class that is already on your schedule. You cannot be in two places at once!
Solution: Enroll in a class that is held at a different time or day. Or drop the class on your schedule that is conflicting with the class that you are trying to add.

Code: Hold on record, Add not processed.
Explanation: At least one department at IUPUI has placed you on a hold to prevent you from registering for classes. Registration will not be possible until the hold has been released.
Solution: See "I tried to register for classes but OneStart said I have a hold on my record, what do I do now?" in the FAQ .

Code: Maximum term Unit Load exceeded
Explanation: This means that you are trying to register for too many credit hours in one term. Students are allowed to carry a credit hour load of 18 hours in fall and spring and 7 hours each summer session.
Solution: If you are planning to drop another class, do that first. Then add the new class after making sure it is open.
 

1. Login to OneStart. (See "How do I login to OneStart" in the FAQ)
   
2. Click on the Services tab.
   
3. Click on the Student Self Service link on the left.
   
4. In the area that says Student Information Snapshot,
   click on the link that says Holds on My Record.
   
5. This will produce a list of every department that has a hold on your record, click on the [Details] link provided. There could be more than one hold from which to choose.
   

The next page will show details about the hold and provide a method (Phone number or e-mail address) to release the hold.

Note: Students must contact each department on the list and take action to release each hold before registration will be possible. Allow 24 hours for Bursar holds and Immunization (Meningitis) holds to be released.

 

Be sure that you are using the correct username and passphrase.
Call the UITS help desk at (317-274-4357) for all OneStart login issues.

NOTE: The registrar’s office is unable to help you with this situation.

 

Contact the UITS help desk at (317-274-4357)
NOTE: The registrar’s office is unable to help you with this situation.

 

Be sure that you have registered for the class properly by checking your schedule in Onestart.
(See "How do I view my class schedule in Onestart?" in the FAQ.)
On your schedule the class should say Enrolled. If the class says Waiting then you are not enrolled yet, you are on the waitlist.

After registering for class, students should allow 24 hours for Oncourse to be updated.
If after 24 hours the class still does not show up in Oncourse, contact the UITS help desk at (317-274-4357) and your instructor.

 

There are several different scenarios that could be occurring.

1. If you have not attended class at IUPUI in over 12 months, and are an undergraduate student, you should contact the Enrollment Center at 274-4591. If you are a graduate student, contact your school or department (Business,Education etc.) to have your record reactivated. After your record has been reactivated, you will need to continue to step 2.
   
2. If you only missed one term or after you have completed step 1, you need to call (317) 274-1519 and ask to be "Term Activated" for the current term.
   
3. After you are term activated, allow 20-30 minutes for system changes to take place. Then there will be a link for the term you wish to register for in OneStart.

 

Go to this web address
http://registrar.iupui.edu/accal.html
Choose a term

 

Your social security number was used as your university ID at one point in time.
Now you are identified in our student information system with a unique 10 digit number.

(See "How do I find my University ID number in Onestart?" in the FAQ.)

 

If your university ID number is not on your Jagtag, your Jagtag was probably made during that time period when we did not put university ID numbers on Jagtags. If you decided to have a Jagtag made now, the university ID number would be on the card underneath your picture. 

For complete details on the services provided, locations and office hours contact Campus Card Services, also please browse their website at http://www.jagtag.iupui.edu/.

 

The Waitlist is a way for you to reserve a seat in a class that is full. In the event that someone should drop out of that class, you may take their seat if you have built a proper waitlist request. In other cases the department may increase the enrollment limit and those seats would be given first to students on the waitlist without conflicting conditions.
For example:

If you are 3rd on the waitlist, that means if 3 people drop that class and there are no conflicting conditions with your request, you will get that spot in the class.

 

Condition 1: The waitlisted class must not conflict with a class already on your schedule.

Condition 2: Some classes require department consent. You need to contact the correct department to obtain authorization for a class that you are waitlisting. Otherwise if a seat opens up, since you have not gotten authorized, that seat will be given to someone else who has taken that step.

Condition 3: You must not exceed the credit hour load for a given term. If you waitlist a class and enrollment in it will bring your total credit hour load above the limit for the given term, the waitlist will be processed ONLY if you use the Drop If Enrolled option. (See "How do I Waitlist a class and drop another class if I am enrolled via the waitlist?" in the FAQ)

Condition 4: If the waitlisted class remains full (no other students drop and the department does not increase the limit), your waitlist will not be processed.

 

Login to OneStart. (See "How do I login to OneStart" in the FAQ.)

1. Click on the Services tab.
   
2. Click on the Student Self Service link on the left tab.
   
3. In the area that says Student Center, click on the link that says Go to Student Center.
   
4. Find the heading that says Academics, and click on the link below it that says Register & Drop/Add.
   
5. Select the correct term, then click on continue.
   
6. Under the Add Classes to Shopping Cart heading, click the Class Search button.
   
7. Enter the Course subject, for example ENG-W, or click [Select Subject] to search for the Subject in an alphabetical list.
8. Enter the Course number.
9. Click Search.
10. When you find the class that fits your schedule, click [Select Class].

(For a different way to find classes, see "Where can I find the class number for the class that I need to enroll in." in the FAQ.)

If the class is one that can be waitlisted, the Waitlist box will display. The Waitlist box is not needed unless the class you wanted is closed.

11. For a waitlisted class, if there is a class you wish to drop if you successfully add this class, click in the Drop if Enroll column (which will display if you select Waitlist) and simply select the class from your schedule.
12. If you want to add this class to your shopping cart, click [Add to Shopping Cart].
13. Repeat the process from step 6 down until you have added, all the classes you want, to your shopping cart. Classes will remain in your shopping cart through the end of the term unless used to register.
14. Select the classes in which you want to enroll and click [Validate].
15. Review the validation results for possible action, then click [Shopping Cart].
16. If you are ready to register for these classes and your enrollment appointment time has arrived, select the classes in which you want to enroll and click [Enroll].

 

(Please follow the steps in the above question "How do I waitlist a class that is closed?" in the FAQ.)

For a waitlisted class, if there is a class you wish to drop if you successfully add this class, click in the Drop if Enroll column (which will display if you select Waitlist) and simply select the class from your schedule.  Please go to the Drop if Enrolled section (page 7) of the registration instructions

 

You should log in to Onestart periodically to check your schedule.

(See"How do I view my class schedule in Onestart?" in the FAQ)

Your enrollment status is listed under the status column of your class schedule. Enrolled means you have been successfully placed in the class. Waiting means you are still on the Waitlist.

Also, as a courtesy, the Office of the Registrar will send an email notification if you are successfully placed into a waitlisted course so check your IUPUI email often.

 

Login to OneStart. (See "How do I login to OneStart" in the FAQ.)

1. Click on the Services tab.
   
2. Click on the Student Self Service link on the left tab.
   
3. In the area that says Student Center, click on the link that says Go to Student Center.
   
4. Find the heading that says Academics, and click on the link below it that says Register & Drop/Add.
   
5. From that point follow the online drop procedures.
   

Note: If you are not officially enrolled by the morning of the 4th day of classes (see the academic calendar), the system will never attempt to place you in the class. You do not need to drop the class if you did not get officially enrolled.

 

Note: Your enrollment status is listed under the status column of your class schedule. Enrolled means you have been successfully placed in the class. Waiting means you are still on the Waitlist.

 

Classes are added from waitlist requests for the first 3 days of the major term or summer sessions. For example: if classes begin on the 24th, the last run of the waitlist will be the evening of the 26th. After the waitlist is shut off there is no chance of getting into a class via the waitlist system.

Please see the Academic Calendar for important dates, including Waitlist dates Academic Calendar

(See "The waitlist is over, how will I get into my class now?" in the FAQ)

1. On the fourth day after classes begin check your schedule to see if your waitlist request was fulfilled. (See "How do I view my class schedule in Onestart" in the FAQ).
   
2. If it still shows a Status of Waiting, go to the academic advisor in your school. If it is still possible to add the class, the advisor will give you a schedule adjustment form.
   
3. Fill out the fields on the form completely and legibly. If the instructor agrees to let you in the class, the instructor must sign the form.
   

Bring the form to the Campus Center, Suite 250 by the end of the 100% refund period to be processed; you will be manually added to the class. (See "Where can I find all of the important dates regarding registration?" in the FAQ.)

Note: The instructor retains the right to not sign the form, in essence not allowing you to add the class.

Note: You will not be billed for a waitlisted class until you have been officially enrolled.

 

Student Financial Services suite:

To offer a single point of contact for your in-person financial needs, the Office of Student Financial Aid Services and the Office of the Bursar have combined their public services into a single suite located in the new IUPUI Campus Center.  The new suite has been created for your convenience in handling all your financial needs.  So whether you are picking up or dropping off materials for one of the offices or in need of other in-person services, you need visit only one location.

The suite is located on the second floor of the Campus Center.  A drop box is also available for after hours payments or forms (the drop box is located in the north corridor outside the suite).  Of course whenever possible, we encourage you to use our full range of on-line services through the departments’ websites. Please click here for more detailed contact information.

 

Appeal Procedures

Changes in your account status with the Office of the Bursar may be appealed if there are significant or unusual circumstances. Appeals should be addressed to the Office of the Bursar referencing account name, identification number, and current mailing address. Please go to the Bursar's Appeal Procedures page for more information.

Click here for the Bursar's contact information.

 

Bursar fees are adjusted annually and are posted to the web in July.
Fees are set based on student career (Grad/Undergrad/Med/Dent),
Program (BUS/SWK etc.) and residency status.

For more information please click on the following links Mandatory Fee Information and Fees 08-09.

 

Login to OneStart. (See "How do I login to OneStart" in the FAQ.)

1. Click on the Services tab.
   
2. Click on the Student Self Service link on the left tab.
   
3. In the area that says Student Center, click on the link that says Go to Student Center.
   
4. Find the heading that says Academics, and click on the link below it that says My Academics & Grades.
   
5. Click on View My Unofficial Transcript.
   
6. Choose your Academic Institution.
7. Select the Report Type - Unofficial/Current Enrollment/All Careers
   

All classes you have registered for will show with or without grades.

 

An official transcript may be purchased for $8.00.
The following forms of payment are accepted:
Cash, check, money order, Visa, MasterCard, Discover card
Information about requesting an official transcript can be found at http://registrar.iupui.edu/transcr.html.

 

 

Information about requesting an official transcript can be found at http://registrar.iupui.edu/transcr.html.
Note: Read the instructions carefully before submitting the request form via mail or fax.

The online transcript request form can be found at http://www.registrar.iupui.edu/transcript/tran-form.htm.

 

 

Current students can print an unofficial transcript through OneStart, free of charge.

(See "How can I find my unofficial Transcript in OneStart?" in the FAQ.)

 

 

The Office of the Registrar maintains the official record of all students' names. Students whose names have been legally changed or require editing should file a Request for Change of  Name form. Legal documentation, such as a copy of a social security card, marriage certificate, or official court document, must be provided to support the name change. This name change will be reflected on the student’s official academic record.

Please do not E-Mail your information, your hand written signature is required.
Fax, mail or bring the completed and signed form to one of the addresses below.

Fax to: 317-278-2240
Mail to:		Hand Carry to:
Office of the Registrar Cavanaugh Hall, Room 133 425 University Boulevard Indianapolis, Indiana 46202-5144		Office of the Registrar Campus Center, Suite 250 420 University Boulevard Indianapolis, Indiana 46202-5144

If you are or have ever been employed by Indiana University, even as a work-study employee, please provide documentation, such as a photocopy of your driver’s license. If you are or were an IU employee and your marital status has changed, please provide a copy of appropriate documentation. This will be used in adjusting any employee benefits. Contact Human Resources with any questions.

If you have questions call (317) 274-1519 or visit us in The Campus Center, Suite 250, during our normal office hours.

 

 

Indiana University Purdue University Indianapolis (IUPUI) has partnered with the National Student Clearinghouse to provide enrollment verification information for loan deferment to our student lenders. Information about what has been shared with your lender is available 24 hours a day, 7 days a week, 365 days a year from the National Student Clearinghouse website.

Loan deferments processed via the National Student Clearinghouse are provided beginning Fall 2007 to the current term. For details about what information has been provided to your lenders, check the National Student Clearinghouse website.

Additional National Student Clearinghouse contact information: Customer Support 13454 Sunrise Valley Drive, Suite 300 Hendon, VA 20171 Phone: (703) 742-4200 FAX: (703) 742-4239 Clearinghouse business hours for customer support are Monday-Friday, 9 a.m.-7 p.m., EST.

Loan deferments prior to Fall 2007 (4078) will continue to be processed by the IUPUI Office of the Registrar. If a form is needed please click here.

 

 

Enrollment verifications for medical insurance, good student discounts, childcare reimbursement, etc. continue to be processed by the IUPUI Office of the Registrar.

The Office of the Registrar issues an official Indiana University document for verification of academic record information to agencies responsible for loan deferments, insurance companies, or other student benefit program organizations. Academic record information available for verification may include prior and/or current enrollment, enrollment status (full-time, part-time), grades, GPA, and final degree conferral.

IUPUI will certify enrollment at the end of the 100% refund period for a particular term. IUPUI will not certify enrollment for future terms even if a student has already registered for classes and paid for the term prior to the first day of the second week of classes. Visit the academic calendar for specific dates.

It is important for students to keep their anticipated graduation date current. This information is used by lending agencies as part of their deferment processing.

In some cases students may use current enrollment in the IU Independent Study program towards full or half-time enrollment for purposes of certification or loan deferment only. NOTE: The Office of Student Financial Aid Services will not consider enrollment through IU Independent Study towards any financial aid enrollment requirements until after the coursework has been completed. Please contact the Office of Student Financial Aid Services for more information.

It is the student's responsibility to inform the Office of the Registrar that she or he is enrolled in the IU Independent Study program as it will not automatically appear in our campus-based review.

Enrollment & Degree Verifications may be obtained in person at the Office of the Registrar, Campus Center, Suite 250H by bringing photo identification.

Verification Form

Fax, Mail or bring the completed form to the number, address below.

Fax to: 317-278-2240
Mail to:		Hand Carry to:
Office of the Registrar Cavanaugh Hall, Room 133 425 University Boulevard Indianapolis, Indiana 46202-5144		Office of the Registrar Campus Center, Suite 250 420 University Boulevard Indianapolis, Indiana 46202-5144

Verification Form

Current students who simply want an unofficial copy of their course schedule or transcript may obtain one without charge through OneStart. 

See our Public Information and Student Confidentiality link to see how the campus handles requests for information which are not initiated by the student.

IUPUI's U.S. Department of Education Code

 

 

Login to OneStart. (See "How do I login to OneStart" in the FAQ.)

1. Click on the Services tab.
   
2. Click on the Student Self Service link on the left tab.
   
3. In the area that says Student Center, click on the link that says Go to Student Center.
   
4. Find the heading that says Academics, and click on the link below it that says My Academics & Grades.
   
5. Click on View Grades.
   
6. Select the correct term, then click on continue.

 

Students will need to speak to an academic adviser in order to start the process of FX-ing a class. You can find more information about the grade replacement policy at http://registrar.iupui.edu/replace.html.